Care guide

Jewelry should be treated with love and care to make it last for generations. The following are basic guidelines for keeping you and your jewelry happy:

• Store your jewelry in our jewelry box. If you need to store your jewelry over a longer period, we recommend you add a silica gel bag to the box.

• Do not store gold plating and silver plating together. The different metals could cause each other to tarnish, fade and/or turn colors.

• Have different storage places for different colors of metals like gold and rose gold.

• Never store your jewelry in the bathroom as the moisture can cause rapid oxidisation. If you live in a moist climate we strongly recommend you store the jewelry in a ziplock bag with a silica gel bag inside.

• Remove jewelry before strenuous work or sports. You should also remove jewelry before jumping in the pool or ocean.

• Avoid getting chemicals from perfumes, household remedies etc on the jewelry

Silver

Tarnishing is common for sterling silver, especially when it comes into contact with salt air and products containing sulfur, such as rubber bands and certain types of paper. However, silver that is frequently used often needs less maintenance. We recommend wearing your silver pieces daily and cleaning them regularly using our silver cloth. Also, make sure to clean your jewelry before storing it.

When storing your jewelry for a longer period, it's recommended to clean it before boxing it. The acidity of your skin can cause silver to tarnish over time, especially during extended storage. By taking the time to clean your jewelry beforehand, you can help prevent tarnishing and keep your pieces looking beautiful.

Clean your silver jewelry by using a small amount of silver jewelry cleaner on a soft cloth. Gently rub the silver several times and then rinse it thoroughly in warm water. Carefully dry the silver afterwards to remove tarnish and dullness, keeping your sterling silver looking like new. Just a friendly reminder: avoid using chlorine and bleach as they can accelerate tarnishing. If the tarnish persists, you can always visit your local jeweler to have it professionally cleaned.

Gold plated

Plating is a process where a layer of gold is placed on to coat the surface of another metal. As the jewelry is not 100% solid gold, extra care should be taken to maximize its lifespan. Although we coat our jewelry with 2.5 microns of 18K gold (instead of industry standard of 1.5 microns and 14K gold), anything plated will eventually tarnish with time and wear.

Clean your plated jewelry with a cotton ball or a very soft cloth to remove any dust and dirt. Gently rubbing the surface of your gold plated jewelry using a soft jewelry cloth, helps restore shine. Do not use a polishing cloth as this could strip away the plating. If your jewelry needs more cleaning you may clean it with warm, soapy water. Soak it for a few minutes and you may clean it with a soft cloth. Stay away from jewelry cleaners and antibacterial soaps which may have certain components that will make your gold plated jewelry tarnish more quickly.

To decrease the chances of fading out, here are easy ways on keeping the luster of your gold plated jewelry.

• Do not spray on perfume or other sprays while wearing your gold-plated jewelry.

• Wait until your lotion or cream is dry or has been absorbed by your skin before you wear your gold plated ring, bracelet or necklace.

• Substances like oil, nail polish, nail polish remover, chlorine, and perfume may react with metal/plated jewelry and cause it to tarnish. This is also true for sweat, so make sure you remove your gold plated jewelry when you exercise or doing anything requiring heavy work and when swimming.

Pearls, gemstones & enamel

Avoid getting chemicals from perfumes, household remedies etc on our beaded and enamel jewelry! It will damage the steel wire of the beaded jewelry and the enamel paint on our Part of Me collection.

Pearls are ranked 2.5 on the Mohs Hardness Scale which means that a pearl is considered a soft gem and can easily be scratched. Remove your pearls before engaging in sports or exercise to avoid exposing your pearls to perspiration or risking the chance they will break.

Repair service

We want you to enjoy your jewelry for as long and as much as you can. If your jewelry gets damaged we can almost always repair it for you. We offer free repairs on items within our warranty conditions. If your warranty period is over we charge a small fee. Please contact hi@galore.jewelry to discuss your repair.

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